His Excellency Ahmed bin Ali Al Sayegh, Minister of Health and Prevention and Chairman of the Federal Authority for Ambulance and Civil Defence, has inaugurated the new National Ambulance headquarters in Abu Dhabi.
Following the opening ceremony, His Excellency toured the facility accompanied by Dr. Engineer Mohammed Salem Haboush, Chief Executive Officer of National Ambulance, along with a number of officials and department heads. The tour covered the ambulance communications centre, the training centre, supply warehouses and medical equipment stores — including National Ambulance's strategic stockpile — as well as the fleet of modern ambulance vehicles and first-responder vehicles equipped with the latest technologies and monitoring systems.
His Excellency received a briefing on the most prominent development projects, the application of artificial intelligence in support of ambulance operations and the enhancement of service efficiency and quality, as well as National Ambulance's achievements and operational statistics for the first half of 2026.
The ambulance communications centre received 168,659 calls during that period, while ambulance teams handled 73,624 emergency incidents and provided care to 58,781 patients.
Al Sayegh stressed the importance of continuing to develop the ambulance and emergency services system in line with international best practices, in a manner that enhances operational readiness, supports rapid response to emergency medical cases, and elevates the quality of services provided to the community.
During the visit, it was announced that National Ambulance had renewed its Joint Commission International (JCI) accreditation for a further 3 years — for the fifth consecutive time — affirming its ongoing commitment to applying global quality standards in pre-hospital ambulance services.
Dr. Engineer Mohammed Salem Haboush said that smart technologies have contributed to improving the accuracy of incident location identification and selecting the fastest routes for ambulance teams, in addition to supporting electronic connectivity with hospitals, enabling patient data to be transmitted from the ambulance to emergency departments before the patient arrives. This allows medical staff to prepare in advance to receive cases and provide the necessary care immediately upon arrival.
Major General Dr. Jassim Mohammed Al Marzouqi, Commander-General of Civil Defence at the Federal Authority for Ambulance and Civil Defence, said that the National Ambulance system is built on rapid response and the delivery of immediate medical care to the injured and sick until they reach hospital.